Clients

“Having worked with Ian for the past year I have come to appreciate his solid and calm approach to any problem that has been thrown his way, and there were many problems to solve. Ian has shown a willingness and ability to learn the actual business and technical requirements, and has applied innovation and ingenuity to every deliverable that he has produced.

Ian was the catalyst needed on a somewhat stalled technology project migrating legacy data analytics systems to Microsoft Power BI. A largely manual initiative was calmly transformed to a solid body of work with the help of his technical approach. Ian’s willingness to listen and learn provided a stabilized working environment for both the business area users and developers. He was an integral part of implementing work loss prevention, source control and integration development and testing by researching and implementing tools and solutions that applied automation techniques. These automation techniques streamlined manual tasks that would have overwhelmed the project. This contribution was a large part why the project was able to deliver solutions to the client quickly and accurately.

Ian was able to demonstrate how the complex data could be accurately reported. Using built in Power BI techniques and third party tools he was able to quickly deliver multi-language reports to the business area to open a world of analytic possibilities that were difficult to envision. Ian participated in video capture of training materials and offered guidance to the business area on rollout and solution uptake.

It was a pleasure to work with Ian. He was readily available at every turn, progressive in his thinking and approach while respecting the thoughts and feelings of those around him. These traits led to a positive working environment that was filled with successes.”

[Name Withheld]
Senior Analyst – Business Intelligence
OSFI-BSIF

"Working with Ian Roberts throughout my career has been a tremendous pleasure. I use Ian’s services for creating customizations for software packages that don’t have the capabilities required by my business. Ian uses an agile approach to building a custom solution and ensures that all aspects of the project are incorporated into the solution. Through implementation and throughout the life of the customized software configuration, Ian provides recommendations and monitors the effectiveness of the solution in place. On one of our projects, Ian built a dashboard for the management team to have visualization into potential penalties so that management could solve the issues before penalties were presented. This dashboard has eliminated the penalties that were present on this project and has increased the revenue on this project by ~$200K/month for the last five months. Ian is reliable, hardworking and diligent to stay on time and on budget. He is so dedicated to his work and goes above and beyond to ensure that his clients are extraordinarily satisfied."

Lisa Shapero
Solutions & Standards Manager
Dexterra

"Ian has been critical to the success of our transition with both our Call Centre and CMMS systems for a very demanding customer. His ability to interface with staff at all levels within the partnering organizations, and to make the complex world of data management something we all were able to understand makes him unique in the field of data management. We have received numerous comments as to Ian’s customer service focus and I can report with complete confidence that the project success we enjoy today would not have been possible without his support and leadership."

Phil Renaud
Project Director, Asset Management
Fengate

"Having worked with Ian over the last few years, Ian has always been someone I could trust to understand both the commercial and operational mechanisms we work with in facilities management. His strength is then to be able to build a solution around those parameters which is simple to use for the users, whether that been client facing or on the service delivery side of the system. He is someone who takes pride in his work and will respond to business challenges no matter the time restrictions we might be facing. Ian is a pleasure to do business with."

Kenneth Stevely
Vice President Services, Solutions and Implementation
Dexterra

"I recently employed Ian to build a corporate website for my new business. He was really easy to work with, and got me great results really fast. His knowledge and experience helped me focus my efforts where they were most needed, while he got down to the hard work of web design and creation. The results are way beyond what I had imagined and I am really delighted with what we have built together. Ian - thank you for all your talent, hard work and creativity, I couldn't have gotten this far without you in the launching of Fine Wine Cellar Design."

Carlos Marques
Sommelier/Designer
Fine Wine Cellar Design Inc.

"Ian is highly skilled, responsive and our go-to guy when it comes to setting up and operating maintenance management, building and IT systems. Having worked with Ian over a number of years and various projects, his work remotely or on site has been of the highest quality and contributed to the success of many of our projects."

Alastair Myles
District Manager – BC
Dexterra

"In 2018, I had the privilege of partnering with Ian Roberts to co-lead a complex IT transition project from his employer to mine.  My experience with Ian was completely positive.  Ian's attitude and values permeated through his team, as they all fully participated in the planning and execution of the transition to ensure minimal business disruption, and the best possible user experience. Ian was fully engaged, organized, thorough, committed, prompt, and professional from start to finish.  The transition project was a success because of Ian's leadership. "

Gary Smith
VP, Enterprise Tech Relations
EllisDon